30 days of human comms #32: Essex County Council respond to snark on FacebookPosted: December 17, 2017
There is a very sound school of thought from my Uncle Keith that you should never argue with an idiot.
However, sometimes the well placed response can make a point to the wider world.
Here, Essex County Council after 48 hours of getting grief about snow, ice and grit responded. The
And the well judged response through gritted teeth:
The trick is knowing which to pick to respond to and which to ignore. Always count to 10 first and it always helps to get a second opinion, too.
Thanks to Ryan Davies for spotting this.